Subscription, invoices and cancelling

Choosing a plan, switching plans, viewing invoices, cancelling and stopping your trial.

Everything is on app.belbuddy.eu under Settings › Subscription. Only the account owner can manage the subscription.

The subscription in Settings

Choosing a plan

If you choose a plan during your trial, you only start paying after the trial period. If your trial minutes run out, the plan starts immediately and BelBuddy answers calls again straight away. Cancel monthly. Prices exclude VAT.

Switching plans

Under Change plan, choose Switch. Upgrades take effect immediately; the difference for the current month is charged pro rata on your next invoice.

Invoices and payment details

Choose Invoices and payment details. You also receive every invoice by email.

Cancelling

Choose Cancel. Your subscription ends at the end of the billing period; until then, BelBuddy keeps answering as usual. Changed your mind? Choose Withdraw cancellation.

Stopping your trial

Choose Stop trial. BelBuddy will then no longer answer calls. Also turn off call forwarding; see Call forwarding.

Deleting your account and data

See Deleting your account and data.

Prices and what each plan includes: pricing.

Still stuck?

Email [email protected] or ask your question in the chat at the bottom right. We are happy to help, including with setup.