For installers and tradespeople

Up on the scaffolding? BelBuddy takes the job.

A missed call is often a missed job. BelBuddy answers, notes what needs doing and where, and you get it straight away as a notification.

Try free for 14 days See how it works

Up to 100 call minutes free. No payment details needed.

Incoming call06 27 40 18 63 · you are up on the scaffolding

Please call back

Call back: Peter Jansen

Caller: Peter Jansen
Phone: 06 27 40 18 63
Address: Laan 12, Delft
About: Boiler is leaking

Straight away as a notification on your phone. Called at 8:12, 0:55 min.

How it sounds

An example call. You can see the result at the top: the note as you receive it.

CallerMy central heating boiler is leaking, can you come round?

BelBuddyI'll note that for the engineer. What is your name and address?

CallerPeter Jansen, Laan 12 in Delft. You can reach me on this number.

BelBuddyNoted: leaking boiler at Peter Jansen's, Laan 12 in Delft. You will be called back as soon as possible.

Right after the call

An instant notificationOn your phone and by email, with name, number and what is going on.
You call back when it suits youWith one tap on 'Call back' in the app.
The caller knows where they standBelBuddy says you will call back, and promises nothing you have not entered.

What BelBuddy does for installers and tradespeople

Faults reported immediately

A fault comes in as a callback request with name, address and what the problem is, straight away as a notification on your phone.

Appointments for a site survey

Straight into your calendar, within the times you set.

Questions answered

Service area, what you do and don't do, whether you come out at weekends: what you enter, and nothing more.

A daily summary

Don't want an email for every call? Choose one summary per day instead. You still get callback requests straight away.

How to switch it on

Sign up

With your company name, email address and Chamber of Commerce (KvK) number. You get your own BelBuddy number straight away; if we are temporarily out of stock, within one working day.

Tell BelBuddy about your business

Opening hours, services with duration and price, and what callers often ask. Connect your calendar if BelBuddy may book appointments.

Turn on call forwarding

With one button in the app. If you don't answer, BelBuddy takes over. Your customers simply call your own number.

What BelBuddy does

Feature	Details
Answering calls, answering questions from your own information	Always says it is an AI assistant.
Booking, rescheduling and cancelling appointments in your calendar	Outlook, Microsoft 365, Google, iCloud, Yahoo and other CalDAV calendars. Rescheduling and cancelling work for appointments BelBuddy made itself.
Callback requests and messages, also per colleague or department	By email, in the app and as a notification on your phone.
Teach BelBuddy the answer	If BelBuddy didn't know something, you enter the answer once.
Tickets, leads or notes in your CRM or helpdesk	Nine systems, in the Team plan. You set up the integration yourself, or we connect it for you.
Open API and webhooks
Dutch and English
Multiple calendars or locations	On request. We look at what you need together.
Appointment with a specific team member	In the Team plan, with Microsoft 365 calendars. BelBuddy books in the team member's own calendar.

Coming soon: transferring to a person, including urgent calls; text message confirmation to the caller.

Questions from installers and tradespeople

Can BelBuddy quote prices?

Yes, if you enter them. BelBuddy only mentions what you have entered and never makes up amounts.

What does BelBuddy do if there is a smell of gas or other danger?

BelBuddy tells the caller to call 112 immediately, or the gas network operator if they smell gas. It does not give technical advice.

Will the caller notice it is an AI?

Yes. When answering, BelBuddy always says the caller is speaking with an AI assistant; this cannot be switched off. If someone would rather speak to a person, BelBuddy takes a callback request.

What does it cost?

You can try it free for 14 days, with up to 100 call minutes. After that, you choose on your computer, via app.belbuddy.eu, Start (€ 29 per month, 100 minutes), Business (€ 79 per month, 400 minutes) or Team (€ 199 per month, 1,000 minutes, with integrations and API); extra minutes € 0,20, or € 0,15 on Team. Prices exclude VAT, cancel monthly.

Try BelBuddy free for 14 days

Up to 100 call minutes, no payment details needed. After that, cancel monthly.

Try for free