For offices
Reception is always staffed.
When it is busy, at lunch or after five, BelBuddy answers. The message goes straight to the right colleague, and appointments land in Outlook.
Up to 100 call minutes free. No payment details needed.
Message for Els: Ruud Peters
- Caller
- Ruud Peters
- Phone
- 010 412 88 30
- For
- Els (accounts)
- About
- Invoice 2026-118
With Els in the app and by email. Called at 12:31, 0:44 min.
How it sounds
A sample call. You can see the result at the top: the note as you receive it.
Straight after the call
- The message is with ElsIn the app and by email; colleagues only see their own messages.
- Els gets a notificationOn her phone, if she has notifications turned on.
- Call back with one tapThe caller's number is included.
What BelBuddy does for offices
Messages to the right colleague
BelBuddy knows your staff and departments and puts the message with whoever needs it.
Works with your phone system
Voys, 3CX, Dstny, Teams, Webex: forward unanswered calls to BelBuddy.
Microsoft 365 and Google
Appointments in Outlook or Google Calendar; staff sign in with their own account.
Everyone sees their own messages
Each colleague only sees messages for themselves or their own department.
How to switch it on
Sign up
With your company name, email address and Chamber of Commerce (KvK) number. You get your own BelBuddy number straight away; if we are temporarily out of stock, within one working day.
Tell BelBuddy about your business
Opening hours, services with duration and price, and what callers often ask. Connect your calendar if BelBuddy may book appointments.
Turn on call forwarding
With one button in the app. If you don't answer, BelBuddy takes over. Your customers simply call your own number.
What BelBuddy does
| Feature | Details |
|---|---|
| Answering calls and questions from your own information | Always says it is an AI assistant. |
| Booking, rescheduling and cancelling appointments in your calendar | Outlook, Microsoft 365, Google, iCloud, Yahoo and other CalDAV calendars. Rescheduling and cancelling work for appointments BelBuddy made itself. |
| Callback requests and messages, including per colleague or department | By email, in the app and as a notification on your phone. |
| Teach BelBuddy the answer | If BelBuddy didn't know something, you fill in the answer once. |
| Tickets, leads or notes in your CRM or helpdesk | Nine systems, in the Team plan. You set up the integration yourself, or we connect it for you. |
| Open API and webhooks | |
| Dutch and English | |
| Multiple calendars or locations | On request. We look at what you need together. |
| Appointments with a specific team member | In the Team plan, with Microsoft 365 calendars. BelBuddy books in the team member's own calendar. |
Coming soon: transferring to a person, including urgent calls; SMS confirmation to the caller.
Questions from offices
Can BelBuddy put callers through to a colleague?
Not yet. BelBuddy takes a message for the right colleague. Direct call transfer is coming later.
Do we need an IT administrator?
To connect Microsoft 365, an administrator clicks Allow once. Your IT partner can set up call forwarding in your phone system in a few minutes.
Will callers know it is an AI?
Yes. When answering, BelBuddy always tells the caller they are speaking with an AI assistant; this cannot be turned off. If someone would rather speak to a person, BelBuddy takes a callback request.
How much does it cost?
You try it free for 14 days, with up to 100 call minutes. After that, you choose on your computer, via app.belbuddy.eu, Start (€ 29 per month, 100 minutes), Business (€ 79 per month, 400 minutes) or Team (€ 199 per month, 1,000 minutes, with integrations and API); extra minutes € 0,20, or € 0,15 on Team. Prices exclude VAT, cancel monthly.
Try BelBuddy free for 14 days
Up to 100 call minutes, no payment details needed. After that, cancel monthly.