For hairdressers and salons
Keep cutting. BelBuddy books the appointment.
With scissors in your hand, you can't pick up. BelBuddy can: it books the appointment in your calendar, with the right time for a cut or colour, and you get a note.
Up to 100 call minutes free. No payment details needed.
Appointment: Daan de Vries, Sat 9:00
- Caller
- Daan de Vries
- Phone
- 06 41 22 87 15
- Appointment
- Saturday 9:00 – 9:30
- Service
- Haircut
Already in your calendar. Called at 10:42, 0:48 min.
This is how it sounds
An example call. You can see the result at the top: the note as you receive it.
Straight after the call
- The appointment is in your calendarWith the duration that matches the service.
- You get the noteBy email and as a notification on your phone, as shown above.
- The customer hears the appointment repeated backAt the end of the call, so there's no misunderstanding.
What BelBuddy does for hairdressers and salons
Appointments with the right duration
A haircut takes 30 minutes, colouring 90: you enter your services in BelBuddy once (on your computer, via app.belbuddy.eu) and BelBuddy books exactly that long, only at times that are genuinely free.
Rescheduling and cancelling
Customers reschedule or cancel. BelBuddy looks up the appointment by their phone number, for appointments BelBuddy made itself.
Questions about prices and hours
How much is colouring, can I pay by card, are you open on Saturday: BelBuddy answers with the information you provide.
Holidays and days off
Enter the days you're closed in the app; BelBuddy then books nothing and tells the caller.
How to switch it on
Sign up
With your business name, email address and Chamber of Commerce (KvK) number. You get your own BelBuddy number straight away; if we're temporarily out of numbers, within one working day.
Tell BelBuddy about your business
Opening hours, services with duration and price, and what callers often ask. Connect your calendar if you want BelBuddy to book appointments.
Turn on call forwarding
With one button in the app. If you don't pick up, BelBuddy takes over. Your customers simply call your own number.
What BelBuddy does
| Feature | Notes |
|---|---|
| Answering calls and questions using your own information | Always says it is an AI assistant. |
| Booking, rescheduling and cancelling appointments in your calendar | Outlook, Microsoft 365, Google, iCloud, Yahoo and other CalDAV calendars. Rescheduling and cancelling work for appointments BelBuddy made itself. |
| Callback requests and messages, including per colleague or department | By email, in the app and as a notification on your phone. |
| Teach BelBuddy the answer | If BelBuddy didn't know something, you fill in the answer once. |
| Tickets, leads or notes in your CRM or helpdesk | Nine systems, in the Team plan. You set up the integration yourself, or we connect it for you. |
| Open API and webhooks | |
| Dutch and English | |
| Multiple calendars or locations | On request. We'll look at what you need together. |
| Appointments with a specific team member | In the Team plan, with Microsoft 365 calendars. BelBuddy books in the team member's own calendar. |
Coming soon: transferring calls to a person, including urgent ones; text message confirmation to the caller; integration with salon software (Salonized, Treatwell).
Questions from hairdressers and salons
Does it work with Salonized or Treatwell?
Not yet. BelBuddy works with Google Calendar, Outlook, iCloud and Yahoo. An integration with salon software is on our list; email us if you use one.
Can BelBuddy book appointments with a specific stylist?
Yes, in the Team plan, if your team members have a Microsoft 365 calendar. With Google Calendar, iCloud or Yahoo, BelBuddy books into one calendar; if you run several chairs at once, please get in touch.
Will the caller notice it is an AI?
Yes. When answering, BelBuddy always tells the caller they are speaking with an AI assistant; this cannot be switched off. If someone would rather speak to a person, BelBuddy takes a callback request.
What if BelBuddy doesn't know the answer?
Then BelBuddy says so honestly and notes down the question. The note says 'BelBuddy didn't know this', with a field where you can fill in the answer. From then on, BelBuddy knows it for the next caller.
What does it cost?
You try it free for 14 days, with up to 100 call minutes. After that, you choose on your computer, via app.belbuddy.eu, Start (€ 29 per month, 100 minutes), Business (€ 79 per month, 400 minutes) or Team (€ 199 per month, 1,000 minutes, with integrations and API); extra minutes € 0,20, or € 0,15 on Team. Prices exclude VAT; cancel monthly.
Try BelBuddy free for 14 days
Up to 100 call minutes, no payment details required. After that, cancel monthly.