For garages
You're under the car. BelBuddy answers.
No more missed APK bookings because you couldn't get to the phone. BelBuddy books into your calendar and notes what the customer tells it, such as the registration number.
Up to 100 call minutes free. No payment details needed.
Appointment: Sanne Bakker, Tue 8:00
- Caller
- Sanne Bakker
- Phone
- 06 18 55 30 92
- Appointment
- Tuesday 8:00 – 9:00
- Service
- APK · XL-123-B
Already in your calendar. Called at 14:07, 1:02 min.
What it sounds like
An example call. You can see the result at the top: the note as you receive it.
Straight after the call
- The appointment is in your calendarWith the duration that goes with the service.
- You get the noteBy email and as a notification on your phone, as shown above.
- The customer hears the appointment read backAt the end of the call, so there's no misunderstanding.
What BelBuddy does for garages
Booking APK inspections and servicing
With the duration per type of job, within your opening hours and only in free slots.
Complete callback requests
Name, number and what the customer tells it, such as registration number and complaint. Sent straight to your phone as a notification.
Questions answered
Opening hours, whether you have a courtesy car, what an APK costs: BelBuddy says what you fill in.
Rescheduling and cancelling
For appointments BelBuddy made: the customer reschedules themselves and your calendar is updated.
How to switch it on
Sign up
With your company name, email address and Chamber of Commerce (KvK) number. You get your own BelBuddy number straight away; if we've temporarily run out, within one working day.
Tell BelBuddy about your business
Opening hours, services with duration and price, and what callers often ask. Connect your calendar if BelBuddy may make appointments.
Turn on call forwarding
In the app with one button. If you don't answer, BelBuddy takes over. Your customers simply call your own number.
What BelBuddy does
| Feature | Details |
|---|---|
| Answering calls, answering questions from your own information | Always says it is an AI assistant. |
| Booking, rescheduling and cancelling appointments in your calendar | Outlook, Microsoft 365, Google, iCloud, Yahoo and other CalDAV calendars. Rescheduling and cancelling works for appointments BelBuddy made itself. |
| Callback requests and messages, also per colleague or department | By email, in the app and as a notification on your phone. |
| Teach BelBuddy the answer | If BelBuddy didn't know something, you fill in the answer once. |
| Tickets, leads or notes in your CRM or helpdesk | Nine systems, in the Team plan. You set up the integration yourself, or we connect it for you. |
| Open API and webhooks | |
| Dutch and English | |
| Multiple calendars or locations | On request. We'll look at what you need together. |
| Appointment with a specific team member | In the Team plan, with Microsoft 365 calendars. BelBuddy books in the team member's own calendar. |
Coming soon: putting calls through to a person, including urgent ones; SMS confirmation to the caller.
Questions from garages
What if someone calls with a breakdown?
BelBuddy records it as a callback request and you get a notification on your phone straight away. If there is danger on the road, BelBuddy tells the caller to call 112. Putting calls straight through to your mobile is coming later.
Does BelBuddy send the customer a confirmation?
Not yet. The caller hears the appointment read back at the end of the call. An SMS confirmation is coming later.
Does the caller know it's an AI?
Yes. When answering, BelBuddy always says the caller is speaking to an AI assistant; this cannot be turned off. If someone would rather speak to a person, BelBuddy takes a callback request.
What does it cost?
You try it free for 14 days, with up to 100 call minutes. After that, you choose on a computer, via app.belbuddy.eu, Start (€ 29 per month, 100 minutes), Business (€ 79 per month, 400 minutes) or Team (€ 199 per month, 1,000 minutes, with integrations and API); extra minutes € 0,20, or € 0,15 on Team. Prices exclude VAT, cancel any month.
Try BelBuddy free for 14 days
Up to 100 call minutes, no payment details needed. After that, cancel any month.