Orders
Where is my parcel? BelBuddy knows
For online shops. BelBuddy looks up the order and tells the caller whether it has been shipped, with track and trace.
- Status, shipping date and track and trace
- Only after verification with postcode or email address
- Returns explained the way you want

Instant answer
No queue for the question asked most often.
Verification first
Without an order number and a postcode, email address or the same phone number, BelBuddy shares nothing.
The rest is for you
An exchange or a complaint? BelBuddy takes it down and you receive a note.
Works with
Try BelBuddy free for 14 days
Up to 100 minutes free. No payment details needed. Set it up yourself in ten minutes.