Works with the systems you already have
After every call, everything ends up where it belongs: in your CRM, your helpdesk or your calendar. You can connect your calendar on any plan; CRM, helpdesk, online shop and the API are part of the Team plan.
CRM
Leads, tasks and calls in your CRM, with the caller recognised.
Task, lead or case linked to the right contact. Set up together with us, from € 995.
Phone call or case linked to the contact. Set up together with us, from € 995.
The call on the timeline, a ticket or a lead on the contact.
Lead with a note, or an activity.
An item on your board, with the call as an update.
Contact and task.
Lead and task.
Helpdesk and ticketing
Tickets after every call, status read aloud and urgent reports.
Ticket with phone as the source.
Incident linked to the right person.
Ticket linked to contact and company.
Ticket linked to user and client.
Calendars
Appointments in your own calendar, only in free slots.
Staff and departments too.
Connect with your Google account.
With an app-specific password.
With an app-specific password.
Any calendar that supports CalDAV.
Online shops
Look up orders during the call.
Status, shipping and tracking.
Order status.
Telephony
You keep your number and forward calls to BelBuddy.
Mobile and landline.
Mobile and landline.
Mobile and landline.
Landline.
In the call flow.
In the call flow.
Through your telephony partner.
Through your telephony partner.
Automation and developers
Connect BelBuddy to any other system.
Via webhooks, thousands of apps.
Via webhooks.
Via webhooks or the API.
Retrieve calls with a key.
Signed message after every call.
What does an integration cost?
After every call, an integration adds a ticket, task, lead or note to the right contact, with the caller recognised by their number. System integrations and the API are part of the Team plan. If it needs to fit your own fields, categories or rules, we set it up to measure.
| Integration | In the plan | Set up yourself | We connect and test |
|---|---|---|---|
| Calendar (Outlook, Google, iCloud) | all plans | free | free |
| Zapier, Make, n8n and webhooks | Business + € 19 p/m · Team included | free | € 95 |
| CRM, helpdesk, online shop (HubSpot, Pipedrive, Monday, Freshdesk, Shopify, WooCommerce) | Team: 1 included, each additional + € 25 p/m | free | € 295 |
| TOPdesk, Autotask, HaloPSA | Team: 1 included, each additional + € 49 p/m | free | from € 595 |
| Salesforce, Microsoft Dynamics 365 | Team + € 49 p/m | — | from € 995, after an intake |
| API for your own software | Team | free | — |
| Custom (your own fields and rules, AFAS, Exact, your own software) | Team | — | quote (€ 95 per hour) |
Prices exclude VAT. Help with setting it up yourself by email or chat is free.
Can't find your integration?
Email us which system you use. With the API and webhooks, almost anything is possible.