BelBuddy
Service desk

Take support calls, even when no one is available

For IT companies and internal service desks. BelBuddy recognises the caller, tells them the status of their ticket and escalates urgent issues straight away.

  • Reads out the status of open tickets
  • Urgent? A ticket straight away, during the call
  • After every call, a ticket with the full conversation
Try free for 14 daysRequest a demo
Connecting a ticketing system on the computer, at app.belbuddy.eu

Recognises the caller

By their phone number, in your ticketing system. Unknown? Then the caller is added.

Urgent first

If a server is down or nobody can work, BelBuddy immediately creates an URGENT ticket.

Secure

Never asks for passwords and doesn't try to fix anything itself. Keys are stored encrypted.

Works with

FFreshdeskTTOPdeskAAutotaskHHaloPSAHHubSpotMMicrosoft Dynamics 365SSalesforce

Try BelBuddy free for 14 days

Up to 100 minutes free. No payment details needed. Set it up yourself in ten minutes.

Try for freeRequest a demo